What We Do (And Don’t Do)
We help clients to fully understand what financial advisors are required to do on their behalf and, where the advisors have not met this obligation, we seek compensation from these advisors and their firms through the courts.
We start by conducting a thorough investigation of the client’s circumstances. After this, we explain in plain English why the client does, or does not, have a case that is likely to bring compensation. If we feel the client has a case, we will estimate how much the claim is worth, and weigh the amount of the claim and the likelihood of success against the costs of proceeding and the risks of failure. The result of this process may lead us to recommend against pursuing a claim. We go about this in a professional manner, which is how a financial advisor should go about doing business with clients.
If your loss is not large enough to warrant the expense of legal action; if it is not supported by the necessary paperwork; or if you cannot face the tedious process involved in pursuing a claim, we will recommend that you not go further. However, if you have a valid and supportable case and are determined to pursue your rights, we will be pleased to be at your side as your guide and advocate, helping you to recover compensation for your financial loss.
Professional financial advisors are generously compensated in fees and commissions relating to financial products they “sell” you. Few advisors guarantee you a profit of x per cent or y dollars, and if such a guarantee is made and the profits fail to occur, you may well have a valid claim for compensation.
Financial advisors should offer a process guarantee, which commits them to getting to know you and your needs through the Know Your Client (KYC) process; to working out a financial plan and investment strategy that suits you; to carefully researching investment products that suit your needs; to fully explaining the risks involved in these investments; and to regularly reviewing your circumstances and your investments to make sure your immediate and ongoing needs are being met. If your advisor failed to fulfill this guarantee, you may also have a valid claim for compensation.